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Useful Telephone Numbers

Anti-Social Behaviour and Justice

 

Crime Stoppers

  • 0800 555 112
  • www.crimestoppers-uk.org

 

Derby Youth Offending Service (YOS)

  • 01332 642444
  • www.derby.gov.uk/community-and-living/youth-offending

 

BAME Families and New Communities

 

New Arrivals Community Team (NCAT)

  • 01332 641305 

 

Derby Bosnia-Herzegovina Community Association and Derby Refugee Forum

  • 01332 347497
  • www.bihcommunityderby.co.uk

 

British Red Cross

  • 01332 525423
  • www.redcross.org.uk

 

Roma Community Care

  • 01332 289818
  • www.romacommunitycare.org

 

Hamaari

  • 01332 342564
  • www.hamaari.org.uk

 

Open Centre

  • 01332 360737
  • www.derbyopencentre.org

 

Children with a Disability

 

Umbrella:

  • 01332 785658

 

STEPs Derby City Council

  • 01332 641387
  • www.sip.derby.gov.uk/steps

 

Funability

  • 01332 604080
  • www.stjamescentrederby.co.uk/funabili8y

 

Disability Direct

  • 01332 299449
  • www.disabilitydirect.com/derby

 

Counselling Services (including Bereavement)

 

Cruse

  • 01332 332098
  • www.cruse.org.uk

 

Compassionate Friends

  • 0345 1232304
  • www.tcf.org.uk

 

Social Care

 

First Contact Team

  • 01332 641172
  • 01332 786968 (weekends and out of hours)

 

Domestic Abuse (including Forced Marriage and FGM)

 

Hadari Nar

  • 01332 270101

 

Mankind Initiative

  • 01283 334244
  • www.mankind.org.uk

 

Women's Centre

  • 01332 341633
  • www.derby-womenscentre.org.uk/about

 

Refuge

  • 0800 085 3481
  • www.refuge.org.uk

 

Financial and Housing Advice

 

Community Action Derby 

  • 01332 346266
  • www.communityactionderby.uk

 

Money Advice Service

  • 01332 643395
  • www.derby.gov.uk

 

Padley Centre

  • 01332 774480
  • www.padleygroup.com

 

Citizens Advice Derby and South Derbyshire

  • 0300 330 9002
  • www.citizensadvicesouthderbyshireandcity.org

 

Derby City Mission Food Bank

  • 01332 460346
  • www.derbycitymission.org.uk

 

Derby Food4Thought Food Bank

  • 01332 346266
  • www.derbyfood4thoughtalliance.org.uk

 

TOGS Children's Clothing Bank 

  • 07989 117929

 

Mental Health Services

 

Child and Adolescent Mental Health Services (CAMHs)

  • 0300 123 3134
  • www.derbyshirehealthcareft.nhs.uk

 

Bridge the Gap Child Mental Health Support 

  • 01332 600827
  • www.jwbridgethegap.com 

 

Derby Safe Haven

  • 0330 008 3722

 

Sexual Abuse

 

SV2 (Formally Derby Rape Crisis Centre)

  • 01773 746 115
  • www.sv2.org.uk

 

Substance Misuse

 

Drug and Alcohol Misuse Service

  • 0300 790 0265
  •  www.derbyshirecareft.nhs.uk

 

Key Local Safeguarding Contacts

 

  • Children's Socail Care Initial Contact Team (for urgent referrals): 01332 641172
  • Careline (out of hours service): 01332 956606
  • Derbyshire Police: 999 for emergencies of 101 for non-emergencies
  • Female Genital Mutilation (FGM) mandatory reportting via the police: 101
  • Prevent Team (Council House): 01332 293111
  • Education Welfare / Local Authority Children Missing Education Officer: 01332 641448
  • Pear Tree Police: 03451 233333
  • Public Health Nurse: 01332 888030

 

Key National Contacts

 

  • NSPCC: 0808 800 5000  help@nspcc.org.uk    text: 88858
  • Childline: 0800 1111
  • UK Safer Internet Centre: 0844 3814772   helpline@saferinternet.org.uk
  • Child Exploitation and Online Protection (CEOP): 0870 000 3344
  • Domestic Violence Helpline: 0808 2000 247
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